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The best way to make sure that your Six Sigma project is as effective as can be is to include anyone who has a vested interest in the project in the Six Sigma process. This should include, but doesn’t have to be limited to, the senior management of the company, the employees, the customers, and independent contractors that are working for you, your vendors and even your customers. The more people who are involved in the process, the more likely it is that the project will be successful.

Human nature is to resist change, people tend to like things the way they are. But for your business change is often necessary if you want to succeed, and continue to grow. In business, the best way to eliminate resistance to change, and to convince your stakeholders to instead embrace change, is to include the stakeholders in the process from the beginning. When your stakeholders are included in the decision making process, and have their say as to what should change and how, they will not resist the changes. In addition, including your stakeholders in this process will allow for more ideas and give you a better understanding of where the problems are, which should produce more complete solution.

Ideally, your Six Sigma Projects will relate to or reflect these challenges in some way. Also, use customer call logs, complaint forms, and other types of customer insight to determine where your customers see a need for improvement. Use Six Sigma Black Belts, or other Change Agents, to determine that everyone involved in the company is receptive to the changes that will be made, and that they can see the importance of the improvements.

Embarking on Six Sigma Projects without the support of everyone that is affected by the improvements will likely cause many unnecessary roadblocks and complications along the way. Taking a little time to ensure that you’ve chosen a project worthy of their support will pay off in the end. Any Six Sigma quality improvement project that is worth doing should have the support of the people that it affects. Change is naturally hard for people to accept, and forcing them to accept changes that they don’t agree with can prove to be nearly impossible.

If your Six Sigma project is related to the design of a new product or service, then you are probably using the Six Sigma DFSS methodology to ensure that you are designing the highest quality product possible from day one. If you are looking to continuously improve existing processes or products, through the elimination of defect and increasing efficiency then you are mist likely using the Six Sigma DMAIC methodology. In either scenario, the more input you have from every relevant group, the better your chances are for success, and the better it is for your company.

If you are looking to become a green belt six sigma then you should log onto www.sixsigmaonline.org. On our site you will be able to find information on all available six sigma classes.

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