Copywriting Basics - Creating Testimonials That Sell Like Crazy!

by Jodie Kastner

Every great copywriter knows that a testimonial can be one of your best selling tools. Unfortunately, you won’t always be handed a pile of powerfully worded testimonials. The good news is that you don’t have to settle for weak ones — even if that’s all you have to start out with.

By doing a little extra work, you can go out and get great ones. Testimonials that talk about specific benefits, and connect with your prospect because they are talking more than just “before and after” — they’re telling stories about real people. With testimonials like this, your copy becomes even more powerful.

The most common type of testimonials you’ll find are what I call Before and After stories. This is when the customers talks about the problem he was having before, and how much better things are after using your product. These are much more effective than a lame “We love your product!” testimonial — but the truth is, you can do a lot better.

That’s because your prospect is getting use to seeing Before and After testimonials. Everyone is using them, and they just don’t have the same impact they use to have.

To get your prospect’s attention, you want to have testimonials that talk about specific benefits or selling points in a way they can relate to. If you don’t have them, it’s just a matter of getting out there and talking to customers.

Start out with a list of happy customers. Get on the phone and talk with them. Take a half hour and interview them. Find out what their real story is. Uncover the emotions they felt, the things they worried about or the frustrations they use to have. Why was it so important to find a solution?

The next step is vital to creating powerful testimonials.

As you finish your interview, take a moment and ask the customer you can use what he said as a testimonial for the product. Most likely, he will say yes. When he does, tell him that you’d be happy to type one up based on the comments he’s made. Let him know that he will have final approval on it before it’s used. Most customers love this idea.

As long as you’ve done a good job interviewing the customer, you’ll have a ton of great material to work with. If the customer has agreed, all you have to do is take what you’ve got and create the best testimonial possible.

Start by reviewing your interview notes and asking yourself a few questions:

* Which angle should I take?

* What are the key benefits I want to emphasize?

* Which one does this story support the best?

* What is the best way to use or position this story?

* What parts can I use to make my prospect say, “That guy is exactly like me!”

Can you see how powerful this is? How much more effective this type of testimonial will be? You’ll be amazed at the different angles and opportunities you will uncover. Chances are you’ll even end up with some great real-life stories you can use in your sales copy too!

The truth is, there’s no better way to get these type of powerful testimonials. When you know how to guide the interview, you can uncover the “good stuff” quickly — every single time. Then all you need to do is take what you have and position it, and you’ve got a testimonial that will make selling your product that much easier.

You’ll have a testimonial that’s written in your customer’s words, only better. It’s laser-focused. It addresses key selling points and reveals real needs and desires that your prospect will immediately connect with. It’s a testimonial that most copywriters only dream about!

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